Charlesglen Toyota Scion
7687 - 110 Avenue N.W CALGARY, AB T3R 1R8Sales: (403) 241-0888
- Service: (403) 241-0889
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Charlesglen Toyota Scion Team
 | | Todd Richardson General Manager Growing up in the automotive business, Todd has worked in many positions throughout the dealership. He spent 3 years at the Canadian Automotive Institute and earned a diploma for Business Administration and later on spent a year attending the National Automotive Dealership Association (NADA) Academy and earned a Diploma for General Dealership Management. Todd manages the day-to-day operations of the dealership and takes pride in continuing the reputation Charlesglen has gained for itself in the over 20 years it has been in business. Phone: 403.241.0888 Email |
 | | Tim Beach General Sales Manager Tim was born and raised in Saskatchewan where his family continues to farm in the Weyburn area. Calgary has been home to him since 1989 (Let's go Riders). He has been with Charlesglen Toyota since 1991 after graduating from Mount Royal with a Business Administration diploma. He began his career as a product advisor then moved to Financial Services, Pre-Owned Manager and is currently our General Sales Manager. Tim credits Charlesglen as a tremendous employer and a fantastic place to do business. Outside the dealership Tim spends quality time with his five children. Phone: 403.241.0888 Email |
 | | Ryan Slaney New Vehicle Sales Manager Ryan Slaney has been with Charlesglen Toyota since 2001. He started off in the Lot Attendant position and moved his way up to the Product Advisor position. He then moved into the Financial Services Manager position. Ryan is now our New Vehicle Sales Manager. He has received numerous awards for his knowledge and efforts. He was Product Advisor of the Month numerous times as a New and Pre-Owned Vehicle Product Advisor. He has also received Quarterly Top Producer Awards numerous times. Ryan has been professionally trained and certified. He always goes the extra mile for his customers and believes that everyone deserves the best service possible. Customers are the foundation of our livelihood and his service and professionalism will reflect that. Phone: 403.241.0888 Email |
 | | Attila Bardos Pre-Owned Vehicle Sales Manager Attila started his career with Charlesglen Toyota in September of 1997 as our lot attendant. After mastering this position he felt the need to be involved in dealing with our great customers. Attila has been named Product Advisor of the Month several times and has ranked in the top 85 of Toyota Product Advisors nationally winning the prestigious Toyota Pride Award. Attila's personal goal of customer satisfaction inspired him to move on to Financial Services and now Pre-Owned Sales Management. Attila's contagious smile, energy and fluent Hungarian are his biggest assets. Outside the dealership he enjoys playing soccer and golf and spending quality time with his family. Phone: 403.241.0888 Email |
 | | Drew Gillan Sales Development and Training Manager Drew has been with Charlesglen Toyota since the fall of 1999. He has been in the automotive industry since 1991 working in both domestic and import sales. Drew has been in many roles throughout the years, starting out as a Business Manager, moving to a Leasing Manager and then to the Used Car Manager position. Drew was New Car Manager for several years prior to taking this new position. Phone: 403.241.0888 Email |
Product Advisors
 | | James Calero Internet Sales Manager Originally from Toronto, James joined the Charlesglen team August 2006. James has worked in sales and customer service for 14 years. His career started in hospitality, marketing, financial and naturally sales. A natural people person, James loves the outdoors and feels Calgary is a great city to enjoy an active lifestyle. Charlesglen's outstanding reputation is something that James wanted to contribute to and be a part of. His favorite saying is "make it happen" and his smile, charisma, and abundant energy emulates the positive atmosphere that is Charlesglen. What do our customers say about James? "I found James to be thoughtful, an excellent listener, flexible and extremely understanding as he provided all the information I asked for plus, added aspects that I would never have thought of on my own. He was never in a hurry or obviously trying to sell".- Debra V. Phone: 403.888.4020 Email |
 | Ellery Liverpool Leasing Manager Originally from Saskatoon, Ellery joined the Charlesglen team in August 2005. Ellery brings several years of experience in the auto industry, all of which have been with Toyota to the job. As a Leasing Manager, Ellery takes great pride in his style of customer service, and his dedication to his clients is evident by his numerous awards for his customer service. His interests include all sports and anything with 2 or 4 wheels! Phone: 403.241.0888 Email |
 | | Tyler Doherty Product Advisor Tyler is originally from Thunder Bay, but has called Calgary home for the last 3 years. Tyler is one of the 2007 Toyota Tundra National Walk Around Champions, which makes him our Toyota Truck Expert here at Charlesglen. He is passionate about all things automotive and really enjoys using his unique understanding of vehicles and the industry to help his customers find their perfect match. What do our customers say about Tyler? "I walked out of your dealership the other day excited and almost in shock with my experience. I have purchased a new car before and at times the task is a bit overwhelming. Tyler knew the answers to all my questions. There was no pressure. If I do decide to purchase the vehicle I will be coming back to your dealership because of my great experience." - Katie L. Phone: 403.973.1026 Email |
 | Dean Kanani Product Advisor Dean has been a part of the Charlesglen family since 2004. What do our customers say about Dean? " Thank you for all your help in the purchase of my new car. Shopping for a vehicle is not always the most positive experience but in this case proved otherwise. So, a very big thank you for yourself and all the other helpful and friendly staff at Charlesglen Toyota. I look forward to dealing with you in the future. - Doug H." Phone: 403.669.9916 Email |
 | | Andrew Fagan Product Advisor Andrew has been a part of the Charlesglen family since 2009. What do our customers say about Andrew F.? "Andrew took the time to source the exact specifications I was looking for. When nothing was available in inventory, he went to the extent of locating me a demo vehicle that fit my criteria. I understand there was substantial difficulty in converting the demo over to be sold to a retail client. However, Andrew never gave up and pursued to get the deal done. The impression that Andrew gave me is that he genuinely cares about his clients. - Tony Y." Phone: 403.464.3666 Email |
 | | James Fallwell Product Advisor James has been a part of the Charlesglen family since 2009. His automotive sales career spans over 10 years with a strong sales and management background. Outside of the dealership, James enjoys cooking gourmet dinners for his wife and spends a lot of time outdoors hiking, horseback riding and kayaking. What do our customers say about James? "James is wonderful. He treated me in a courteous and professional manner. He exceeded my expectations with the amount of information provided."- Sheila M. Phone: 403.510.0315 Email |
 | | Gary Ghaderi Product Advisor - 2011 Charlesglen Product Advisor of the Year Gary has been part of the Charlesglen family since 2008. Gary has called Montreal his home for the past two decades before moving to Calgary in 2006. He translated his professional skills as a software developer and telecommunications specialist to his sales philosophy of providing exceptional service to his customers. Gary's professional background in automotive industry for the past 25 years has proved invaluable with his customers. In 2011, Gary achieved a milestone of becoming the current Product Advisor of the Year. Gary is an avid traveler and in his spare time he enjoys camping with his family. What do our customers say about Gary? "Gary is an amazing salesperson. He was courteous, straightforward, re-assuring and did not pressure me in any way. All my questions were answered with clarity and assurance. I would not hesitate for one moment in recommending him to my friends and family. Everyone at Charlesglen who helped me to acquire this car were professional, friendly and courteous above and beyond." - Joan P. Phone: 403.801.6302 Email |
 | | Harris Kok Product Advisor Harris moved from Winnipeg and joined the Charlesglen Toyota team in November of 2004. He brings more than 16 years of experience in the financial services industry and strives to provide you with a high level of customer service. What do our customers say about Harris? "Our sales person Harris was exceptional. Friendly, professional and he was one of the main reasons we continued to look at the RAV and buy it. Not pushy at all and made us very comfortable throughout the purchase." ? Emil K. Phone: 403.870.8286 Email |
 | | Edmund Lam Product Advisor Edmund has been a part of the Charlesglen family since 2007. What do our customers say about Edmund? "From the minute I walked in the door, I had an amazing experience!! Edmund was very professional and helpful. It was a very easy process and everything was explained along the way. Much better than any other dealership I've dealt with in the past" ? Dalice A. Phone: 403.680.6828 Email |
 | | Kim McMurdo Product Advisor Kim has been a part of the Charlesglen family since 2004. What do our customers say about Kim? "We are glad to have our business with Charlesglen Toyota. We appreciate the courtesy given to us by the staff especially Kim McMunro. His professional manner lead us to finally decide "Yes" we're getting the car from Charlesglen Toyota."- Marcia A. Phone: 403.837.2439 Email |
 | | Lorne Shire Product Advisor Lorne has been part of the Charlesglen family since 2007. What do our customers say about Lorne? "Lorne was very good, knowledgeable, accommodating, helpful and patient with us finding a car that is within our budget. We really enjoyed our experience." ? Ervito M. Phone: 403.990.3145 Email |
 | | Alex Keong Product Advisor Alex has been a part of the Charlesglen family since 2010. What do our customers say about Alex? "Charlesglen was wonderful, plus the Venza sold itself with its higher quality at a price we could afford. We had a great experience all around! Our Product Advisor, Alex Keong was an absolute delight, as were the rest of crew who we met along the way. Our friends said that the quality of both Toyota and Charlesglen were very high and they were right." ? Shelley F. Phone: 403.890.7330 Email |
 | | Rick Pultz Product Advisor Rick has joined Charlesglen Toyota in 2011. Originally from Peterborough, ON, Rick spent the last twelve years working overseas in the oil and gas industry. His extensive sales and management background proves invaluable helping his customers to choose the best vehicle for them. In his spare time, Rick enjoys being active and playing various sports. What do our customers say about Rick? "Rick was very professional and comfortably personal. This is the best visit to a new car dealership I've ever had. I will definitely become a customer in the not too distant future." - Jim S. Phone: 403.903.6672 Email |
 | Mike Loritz Product Advisor Mike is one of our newest members to the Charlesglen family. He brings an extensive background in sales and has "never met a stranger". With his down to earth attitude and his passion for excellence, you'll find him to be your "go-to" guy. Mike has owned and driven Toyotas since 1979 and his 6th Toyota is a 2009 Highlander. Outside of the dealership, Mike enjoys spending time with his family and animals especially his loyal dog Chanel. If you like to travel, sports or car talk, Mike will be the first one to buy you a cup of coffee and share stories. Phone: 403.241.0888 Email |
 | Myron Lecomte Product Advisor Myron joined Charlesglen Toyota in 2012. Originally from Saskatchewan, Myron called Calgary his home for over a decade and a half. He has spent several years in real estate industry helping others finding their dream home. His passion for excellence and exceptional customer service transferred very smoothly into helping his customers finding the perfect car for them! Outside of the dealership, Myron enjoys cooking for his wife and a young daughter. Phone: 403.241.0888 Email |
Financial Services
 | | Bonnie Saraceni Director of Finance Bonnie has been in the automotive industry since 1995 and with Toyota since 2003. She is currently our Director of Finance. She loves dealing with people which is why she enjoys the car business. She loves spending time with her husband, daughter and twin boys. Phone: 403.241.0888 Fax: 241.1678 Email |
 | | Donna Scott Financial Services Manager After an extensive career that included travel and land development industries, Donna joined Charlesglen Toyota as a Leasing Manager in 2007. She has now moved to our Business Office as a Financial Service Manager. Donna has all-encompassing experience in sales with a strong focus on what will work best for her customers. What do our customers say about Donna? "I have never before, in any purchase I've made, been treated so wonderfully by such a professional staff. Donna made replacing my vehicle enjoyable and easy. She went way beyond any expectations my wife and I had and I have recommended her to friends and family. The whole team of management at Charlesglen Toyota has been fantastic." ? Michael F. Phone: 403.241.0888 Fax: 241.1678 Email |
 | | Justin Vroon Financial Services Manager It is easy to see that Justin loves his job. Moving from northern B.C, Justin joined the Charlesglen family in 2001. Justin's favorite hobbies and passions have always centered around cars, so he thinks it is a perfect fit to sell them! Justin has the informal role of knowledge expert at the dealership, and is a great person to talk to in order to find answers to any technical automotive questions. He believes that the car-buying experience is more that just a transaction, its also a relationship-building experience. Because of this, Justin's customers often refer their friends and co-workers to purchase their next vehicle from him here at Charlesglen Toyota. Justin joined our Business Office in 2008. Phone: 403.241.0888 Fax: 241.1678 Email |
 | Jason Novak Financial Services Manager Jason has been with the Charlesglen family since 2011. Phone: 403.241.0888 Fax: 241.1678 Email |
Delivery Coordinators
 | | Mark Peters Delivery Coordinator Mark started working at Charlesglen Toyota in January of 2003 as our Senior Lot Attendant. He is now one of our Delivery Coordinators and is responsible for our Auto Rewards program. His expert knowledge about all features of Toyota vehicles proves invaluable to his customers. Outside of the dealership, cars are his passion and golf is his hobby. Phone: 403.241.0888 Email |
 | | DJ Varga Delivery Coordinator DJ has been a part of the Charlesglen family since 2010. Phone: 403.241.0888 Email |
Parts
 | | Randy Hinch Parts Manager Randy's career with Toyota started in 1976 and became a licensed Partsman in 1983. He started with Charlesglen Toyota team in 1988 as a Parts Manager. Since that time, he has won numerous awards for outstanding achievement in Parts Department Management. Randy initiated the Charlesglen Motorsports Program - a division that specializes in high performance and cosmetic parts and accessories. Phone: 403.241.0896 Email |
 | | Ken Wong Assistant Parts Manager Ken joined Charlesglen Toyota as our Assistant Parts Manager in October of 2004. He is licensed Journeyman Partsman with 23 years experience in the industry. Ken has 13 years experience working exclusively with Toyota parts! Phone: 403.241.0896 Email |
 | | Dorothy Jerome Parts Advisor Dorothy has been part of the Charlesglen family since 2007. Phone: 403.241.0896 Email |
 | | Jason Miller Parts Advisor Jason has been part of the Charlesglen family since 2008. Phone: 403.241.0896 Email |
 | | Ryan Pettem Parts Advisor Ryan joined the Charlesglen Toyota team 5 years ago and he has since become a journeyman parts technician. He is more than happy to assist you in your parts needs and looks forward to seeing you at the parts department counter. Phone: 403.241.0896 Email |
 | | Rob MacAskill Parts Driver Rob has been with the Charlesglen family since 2010. Phone: 403.241.0888 |
Service
 | | Don Jardine Service Manager Don has been in the automotive industry since 1985. He came to Charlesglen in 1990 as a licensed automotive technician. Within five years, Don was given Team Leader position. During the 18 years that Don worked in the shop, he gained a wealth of knowledge and experience. He has completed the Toyota Factory Training and Courses to achieve the title of Toyota Master and Hybrid Technician. Don was the Shop Foreman and Quality Control Manager before taking the position of Service Manager in 2011. Phone: 403.241.0889 Email |
 | Linnie Campsall Warranty Administrator Linnie has been a part of Charlesglen family since 2005. She started off her career at Charlesglen as a hostess and moved her way up to the accounting department. Her impeccable attention to details proved invaluable as a new car inventory and a warranty administrator. In her spare time, Linnie enjoys spending time with her husband and three children as well as reading and crafts. Phone: 403.241.0889 Email |
 | | John Perri Shop Foreman/Quality Control Manager John truly calls Charlesglen Toyota his home. In 1992, he started off his career as an apprentice here at Charlesglen and became a licenced Automotive Technician. His extensive courses at the Toyota Factory Training proved to be invaluable in his position as a Team Leader prior to taking over as the Shop Foreman/Quality Control Manager. In his spare time, you can find John dirt biking, fishing and camping or spending quality time with his growing family. Phone: 403.241.0889 Email |
 | | Trent Phalen Assistant Service Manger Trent has been with Charlesglen since 2003 and brings with him more than 15 years in the Industry. Phone: 403.241.0889 Email |
 | | Mark McQueen Assistant Service Manager Internal Mark has been involved in Calgary's automotive industry for over 30 years. He has been a member of Charlesglen Toyota since 2002. Phone: 403.241.0889 Email |
 | | Corey Bergman Service Advisor Corey has been a part of the Charlesglen family since 2010. Phone: 403.241.0889 Email |
 | | Pam Ishaq Service Advisor Pam has been a member of Charlesglen Toyota since 1998, where she started in reception for the Sales Department. Since then, Pam has worked her way up to become one of Charlesglen's Service Advisors. Phone: 403.241.0888 Email |
 | Jonathan Pinter Service Advisor Jonathan has been a part of the Charlesglen family since 2011. Phone: 403.241.0889 Email | |
 | Colin Wiebe Service Advisor Colin has been a part of the Charlesglen family since 2011. Phone: 403.241.0889 Email |
 | | Mitch Nordloff Service Advisor Mitch has been a part of the Charlesglen family since 2009. Phone: 403.241.0888 Email |
 | | Deneen Gagnon Service Advisor Assistant Dennen has been a part of the Charlesglen family since 2009. Phone: 403.241.0888 Email |
 | Candice Jordan Appointment Coordinator Candice has been a part of the Charlesglen family since 2011. Phone: 403.241.0888 Email | |
 | Colin Wong Appointment Coordinator Colin has been a part of the Charlesglen family since 2011. Phone: 403.241.0888 Email |
 | | Kristin Pultz Service Cashier Kristin has been a part of the Charlesglen family since 2011. Phone: 403.241.0889 Email |
7687 - 110 Avenue N.W
CALGARY,
AB
T3R 1R8
