Testimonials

In a time when people are quick to criticize, I feel I need to tell you about your service department. Servicing my vehicle used to be the worst part of owning it. I felt like I was being hooped every time I would bring my vehicle in for routine servicing. They would always find something to make my bill huge.

We decided on a Toyota because of the lower repair record and while we didn't buy from you I have always taken my van to you for servicing. (you even scraped the other deals logo off the back window for me!) The experience has always been a pleasure. No surprises. All the staff have been friendly, helpful, personable and professional.

Today though had the “WOW” factor. It was routine servicing and I asked about detailing and qualified for the Ultimate package at a discount (even better!) and you could tell that your front-end staff was proud of the job that the garage did when they handed me the keys. I felt like I had bought a new vehicle! What a fabulous job! I almost didn't want to get out of the van and I'm thinking I don't want the kids in it for a while so I can enjoy the sparkle!

Please tell your Detailing dept. that I will be booking them again and telling everyone I know how great I think they are! And please tell your service department to keep up the good work AND to call me when the Ultimate Package goes on special again!!

Thank you,

Catharine S., Calgary

I just wanted to touch base to thank you for all your help and to let you know that I love my new RAV.  I'm officially a convert to satellite radio!

Delivery of the vehicle was excellent.  Mark really took the time to walk me through the vehicle.  A lot of the vehicle is familiar, but new things like the push-button start and the satellite are great.

I have been a loyal Toyota driver for over 20 years, and I have complete faith in the product.  I am extremely pleased with my new vehicle, and I never considered not owing a Toyota despite the unfortunate publicity regarding the gas pedals, etc.  I have every confidence that my vehicle is a safe and reliable vehicle, and I know I can depend on Charlesglen - I've been dealing with your dealership and service department since 1988.

Thank you again, for all your assistance in arranging the new lease.  It was (and will continue to be) a pleasure doing business with you.

Gregg W., Calgary

I really had a good experience at the dealership. Love my new car. I am not concerned about the recall situation at all

Becky V., Calgary

Overall experience with Charlesglen Toyota was excellent, the thing I liked the most was the fact that they were very good about providing information without being pushy.

Amir M., Calgary

Charlesglen Toyota was probably the best vehicle buying experience that we have ever had!  Everybody was great to deal with.

Anthony S., Calgary

Both Gary (Shahriar) Ghaderi, Product Advisor, and Jay Wigelsworth, Financial Services Manager, were most accommodating, friendly, knowledgeable and personable. I appreciate the time both devoted to helping me select the best vehicle and features to suit my needs, and both accommodated all of my requests and gave even more than expected within the constraints in which they work.

Kathleen L., Calgary