Rey poor customer service, the sale department have a lack on the product knowledge and the finance department drain your pocket with all excuses possible
good experience. good people. amazing car. thank you guys!
Everybody was amazing!
Amazing service! Love my new Rav!! Great genuine approach by Paul. Financing with Allison was easy, no pressure and fun! Which I don’t rarely say when I’m paying for something.
On their website it says you will get a $25 gift card for taking a test drive. After I took a test drive The product advisor told me they don't give out gift cards any longer
As soon as you get there they take you on a test drive. There aren't any questions asked like what kind of vehicle are you looking for.
Jenn was great to deal with in service. Definitely recommend.
Fantastic. My wife fell in love with Jim
Mark is very nice
We just purchased our 5th vehicle from CharlesGlen. Our salesperson Maria was excellent. She has a great sense of humor. And Tyler from the used car department was excellent at negotiating some minor repairs. Both great people to deal with. I'll be back.....
The sale service has been very friendly , comfortable and accommodating. The explanation on how the vehicle is working was outstanding, friendly and easy to understand. Overall, an excellent experience and we are very happy with our purchase.
Very thorough and knowledgeable introduction to my new car.
Outstanding, thanks for the best offering of Prius family of energy efficient car at an affordable price. The cost of gas versus electricity is it should cost. 34 cents to fill the traction battery on easymax fixed
Great job and service
Charlesglen Toyota gives stellar service from the moment you walk in the door kicking tires to purchasing a vehicle and then the Red carpet delivery of your vehicle. Great job and kudos to Lorne, Kurt, and the fellow who showed me through the vehicle. And of course Tim and Yota! Yota kept the kids entertained. Thanks to the whole team at Charlesglen!
Very professional organization. Khal is very organized and responsive. Buy a vehicle here.
Went with my son to look at a 2018 Camry that he ended up buying. If you're in the market for a new Toyota the girl you need to see is Kate Shakula. She is absolutely fantastic. Kate makes the car buying experience absolutely seamless. She is definitely your go to gal if you need a new Toyota.
Paul Gorsline Is an absolute gem. He was able to help my daughter manage the financial issues and get into a RAV4 lease
Paul Paul tells the truth and if there are issues he tries to get you through them.
Good car dealership with some above-average perks. Usually good, but their mechanics have misdiagnosed my vehicle a few times. Some second and third opinions kept me from spending needless cash.
After having a really bad experience with another dealership, we came here, and were pleasantly surprised. Within two hours we signed all paperwork. Great customer service! Had an amazing experience with Lorne Shire. He is extremely helpful and nice. A great person to deal with. We also want to thank a lady from finance. It's great to deal with people you can trust. Thank you! Happy Holidays!
Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire team at Charlesglen i was looked after proper! I am grateful. Merry Christmas!
Bought a truck recently at Charlesglen, never felt pressured, got a good deal and enjoyed the sales experience. Very kind people. Thank you.