Customer Testimonials

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Google Jun 27, 2017
 

Had an amazing experience buying my first car. Everyone was extremely friendly, and easy to deal with. Staff was extremely knowledgeable and were able to help locate exactly what I was looking for. They truly care about your experience and will do their best to find the right car for you. I would recommend Stephen and Jim to absolutely anyone who is looking to get into a new vehicle. They worked extremely hard to make sure they satisfied my every want/need for a car. They are realistic, honest and hilarious. Made me feel extremely comfortable as if they were old friends. 5/5 for me! Great job to everyone at Charlesglen Toyota!

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Google Jun 27, 2017
 

This was my first new car purchase, and Charlesglen Toyota made everything as simple and as seamless as possible for me. Each person I met along every step of the purchase process was always clear and straightforward. They expertly answered all of my questions and concerns, and they made sure to help me make an educated decision that would benefit me in all aspects. I love my new Toyota Corolla and I'm very thankful to the team at Charlesglen Toyota for the experience!

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Google Jun 27, 2017
 
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Google Jun 26, 2017
 

my wife denise and I, we were looking for a car!we were decided to get a scion frs!we meet Sam Tahan. We test drove the car and we had a great experience with him.He is very knowledgeable about the product he is selling!I recommend this person to anyone in looking for a toyota brand car!!and the most important he was't pushing like other dealers do!he gave us great amount of information regarding the car and regarding the financing options!

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Google Jun 26, 2017
 

Mark provide excellent sales services, I will recommend to others

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Google Jun 23, 2017
 

We came in looking for a specific make and model. Stephen Chan was a wonderful salesman to deal with. He was very friendly, efficient, and catered to our wants as best as possible. He was very open about all the fees and prices available for the vehicle we were looking for. Him and the sales manager, Ryan Slaney, negotiated fairly with us and we walked out with our vehicle with no issues. This was one of the best dealership experiences I have ever received. Highly recommend them!

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DealerRater Jun 21, 2017
 

I worked with Sean Nixon to find and decide upon a new RAV4 Hybrid during our recent move from Boston. My intial correspondence was all by phone and email, but Sean was very quick to reply and patient with us not being there in person. I felt completely comfortable picking out a car with Sean's help even without seeing it first. In the final steps, after we arrived in town, he took good care to show us all the details on the car and answer any final questions. Our service with the rest of the staff was also very good, across the board. Very friendly, respectful, and knowledgable. Buying a car at Charlesglen was easy and comfortable. We're very satisfied customers!

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DealerRater Jun 19, 2017
 

Everyone was very helpful and you can tell they thrive on providing a great customer experience. Everyone was very friendly and helpful, and accommodating for our situation in having someone else pickup our vehicle and bring to BC. Right from the start with emails and phone call with Chelan was a great experience, that made us feel better about making the big decision of of a big truck purchase.

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Google Jun 19, 2017
 

Found the perfect vehicle at Charlesglen Toyota. We were treated very well by all of the staff members we encountered from the moment we made contact by phone to the moment we drove away in our "new to us" Tacoma. Thank you to Edmund, Phil and Mark for your patience and your excellent customer service. Buying a vehicle can be very stressful but you all helped make it a very smooth process.

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Google Jun 15, 2017
 

This was so easy. Our preferences were listened to, we have the wonderful vehicle - a RAV4 Hybrid - and we were impressed by the friendly professionalism of our team, Mike, Mark and Kyle. Every detail was looked after efficiently. We highly recommend Charlesglen Toyota if you are looking for a great vehicle.

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