Customer Testimonials

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Google Apr 25, 2017
 

Excellent service, the man who attended to us explained everything very well and was a great help! Another sir showed us the car explained the entire process of the car, it was very helpful.Very excellent !

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DealerRater Apr 25, 2017
 

Harris, Phil, Tim and crew were awesome to deal with! Couldn't have been a better experience. Quick, easy, and got exactly what I wanted - quickly!!

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DealerRater Apr 25, 2017
 

I recently bought a Sequoia for my wife, we looked at so many different dealerships and so many SUVs, we eventually went to Charlesglhen Toyota. The sales person was a Lady called Hala, I think thats how you spell her name. she was really helpful without all the pushiness you normally get when you walk into a car showroom. she let us take our time and did not call every day to see if we had made up our mind and that if we did not buy there we would not get a better deal anywhere else. It was just a really good experience. Once we took the plunge and bought the car, we met Wesley Simpson in finance, again what a fantastic and seamless transaction. Wess sorted everything out very professionally, he made sure that we were very comfortable with what we were doing and went through everything very clearly. When Delivery was ready, we met Mark, another really good guy who knew his stuff. He spent an hour explaining to my wife all about the car and not to hesitate to call if she had any problems or needed him to explain things again. we have bought many new vehicles in numerous countries and I can honestly say that this was one of the best vehicle purchase experiences we have had from start to finish. this may sound like I work for Toyota, (I don't of course) but I would really recommend Charlesglhen Toyota as your first choice before you look anywhere else when thinking of buying a new car. It was truly a great experience and the Manager should be really proud of his team that he has working there. Well done guys, and thank you very much. TonyB

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Google Apr 24, 2017
 

A few weeks ago I traded in my leased 2015 Rav4 for a leased 2017 Corolla. I felt comfortable and taken care of (as I always do here) from the moment I walked through the doors at Charlesglen Toyota to signing the lease and driving away.My goal with the trade in was to reduce my monthly payments and get out my current lease early without any penalties, and the team at Charlesglen helped me achieve that. Theresa Bishop went over all my options thoroughly and patiently answered all of the many questions I had, and Phil Dao worked with me to get me the best deal they could offer.This is the fourth car I have purchased/leased through Charlesglen, and I would not even think about dealing with any other dealership. My family has been loyal to this dealership for as long as I can remember, and it is for good reason. I highly recommend heading to Charlesglen for your next vehicle. It's refreshing to see a dealership who cares about their customers - you will always be in good hands no matter who you deal with here.

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DealerRater Apr 24, 2017
 

Charlesglen was a great dealership to work with. Nice location and setup. Well stocked showroom. Friendly atmosphere. In particular, Garnett Lund was excellent to deal with. Very knowledgeable, respectful and accommodating. No pressure. Would highly recommend to anyone looking to purchase a Toyota product.

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DealerRater Apr 24, 2017
 

Great service, nice location . Tylor really work for their customer in their best interest and willing to communicate on the channel I prefered. No complaint

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DealerRater Apr 24, 2017
 

Some of the friendliest dealership staff I've met. Tyler Medland in particular was very helpful and I would definitely recommend him for anyone searching for a vehicle. He follows up and is very good at what he does and considers the customer's needs and will remember who you are and what you are looking for.

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DealerRater Apr 21, 2017
 

Thank you Tyler for all your help! Was a great experience, I would absolutely recommend Charlesglen Toyota and Tyler Medland to anyone looking for a vehicle. The detailing department is amazing, we purchased a used vehicle and it looks brand new.

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Facebook Apr 21, 2017
 

Great service I have found,was with Charlesglen for a decade, but now moving to Heninger because the shuttle service can't handle us. We are in Parkdale (NW), busy people, and the shuttle service, Jordan in particular, has shown over the years an infuriatingly stubborn refusal to accommodate -- can't get me on a shuttle early with any reliability, can't work with me to pick me up with any proficiency. This last appt (really, my last visit ever), I was on a timeline so changed plans and started making my way up the LRT -- when I called Charlesglen to ask which LRT I could be picked up at, Jordan told me to go back home and wait there please. Regardless of the route, any shuttle would have to pass by the LRT. Drives me crazy. We have recently started servicing our other Toyota at Heninger and have been pleased with the service there!

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DealerRater Apr 20, 2017
 

A few weeks ago, I traded in my leased 2015 Rav4 for a leased 2017 Corolla. I felt comfortable and taken care of (as I always do here) from the moment I walked through the doors at Charlesglen Toyota to signing the lease and driving away. My goal with the trade in was to reduce my monthly payments and get out my current lease early without any penalties, and the team at Charlesglen helped me achieve that. Theresa Bishop went over all my options thoroughly and patiently answered all of the many questions I had, and Phil Dao worked with me to get me the best deal they could offer. This is the fourth car I have purchased/leased through Charlesglen, and I would not even think about dealing with any other dealership. My family has been loyal to this dealership for as long as I can remember, and it is for good reason. I highly recommend heading to Charlesglen for your next vehicle. It's refreshing to see a dealership who cares about their customers - you will always be in good hands no matter who you deal with here.

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