I went to Charlesglen Toyota knowing exactly what I wanted, and Sean Nixon worked with me to get the right car at the right price with the right features. I appreciate that he listened to my requests and did not try to upsell. It was a good experience and I will recommend him to my friends. Thanks, Sean!
What a great experience! Everyone from receptionist to upper management were friendly, positive and eager to help. It's clear they had a very strong culture of customer service.
Our experience in buying a vehicle at Charlesglen Toyota was a great professional experience and the staff there are very dedicated in making sure you are completely well informed on every aspect of the purchase as well as continous support after as well. Highly recommend this dealership for anyone looking for their next Toyota purchase.
William G. C
Shopping for a vehicle was a breeze since I was dealing with people with experience and honesty. It changed my perception for shopping for a vehicle since it was stress free.
With a mention of our Friendly Dan Wilson, specifically. Our expensive Extended warranty did NOT cover expensive repair, estimate was: $3000.00. DW got the repair completed at NO cost to us. Dan was our advocate and did not let us down. Awesome team all around.
I was extremely satisfied with my purchase from Charlesglen TOYOTA. They gave a very good trade in value for used car. Very friendly and easy going staff. Had an excellent walk through the main setup.
When it was time to buy a new vehicle, I went to several dealerships. When I walked into Charlesglen Toyota on late weekday, Sean was very friendly and approachble. He was very patient with me, showing me all possible options in my price range. I took approximately 3 weeks to, finally, make a decision. Through the 3 weeks, Sean was open and honest with all information. When it was time to pick up my vehicle a gentleman by the name of Mark was amazing. He showed me all the features on the vechile and made sure I was familiarized with them. He moved at just the right pace.
Thank you very much Charlesglen Toyota! See you again on my next purchase down the road.
Great service - no pressure and very knowledgeable. Love the new vehicle, thanks!
I was impressed with the service and would recommend anyone to come here.
Fantastic staff and customer service!
The staff at Charlesglen are all very friendly and professional. Big thanks to Stephen, Phil and Jim - they are all knowledgeable and very helpful.
Keep up the good work!
Great salesmen was ready to greet me as soon as I walked in
The product advisor Mitch was absolutely amazing when I came in just shopping around for a vehicle. He answered all my questions and went above and beyond to ensure I was satisfied with everything before making my purchase. I would definitely recommend Charlesglen Toyota to anyone and would be going there next time I need to purchase a car.
Mike made our daughters first sales experience so wonderful. Thank you from the bottom of our hearts! This was her first car and what a beauty it is!!!!!
Great customer service would recommend!
From the moment we arrived at the dealership until we drove off the lot with our new vehicle, Paul and the Charlesglen team continuously exceeded our expectations! So happy with our purchase! Thank you again!
Both Lydia Li & Harris Kok were professional , very knowledgeable , helpful & made buying a car an outstanding experience!
Great dealership. I have been a customer for 5 years and so far have had a good experience overall. The sales associates are good and supportive. Also, the service team is very professional, pricing can be slightly more expensive, but get service
We had another great experience with Paul and the Charlesglen Toyota team! They were cheery and thoughtful throughout all stages of our purchase and very knowledgeable about the vehicles. Two Thumbs Up!
I've never had better customer service in a dealership than that of charlesglen Toyota. Everyone from the sales crew to the finance manager was absolutely kind and knowledgable . They just made my buying experience a great one. Thanks to everyone at charlesglen Toyota.