Was a great informative experience! Highly recommended!
Always fast and polite service blew a fuse in my car came in there had me in and out in 15 min! Every time I come here everyone does their best to help.
My experience was excellent from when I first entered the doors to when I picked up my vehicle and drove away. The staff were extremely friendly and the service was top notch!
Great experience every time we go to Charlesglen. Stephen - our sales person - is wonderful to deal with. He listens to our needs, and finds us the right vehicle for us every time. We have purchased 3 Toyotas from Charlesglen over the years. The team make the process effortless, and they will continue to be our first choice when considering a new vehicle.
Throughly enjoyed my buying experience at Charlesglen. I just purchased my 3rd vehicle at this dealership. Everyone I have dealt with has been so accommodating.
Purchasing a vehicle at this dealership was definitely pain free. From our salesperson Kate, Jim the very funny and knowledgeable delivery person and finance /management team. All a pleasant bunch. Thank you.
Jim was amazing ! Super resourceful and kind, with a great sense of humor.
Came in with my sister to get her car, Jim was great and a lot of fun!
We just traded our 9 years Toyota Sequoia for a newer model. All staff at Charlesglen Toyota was helpful to get it done officially. Jim was very pleasant to work with when we picked up our new vehicle. Thanks for a smooth ride again.
I recently purchased a vehicle at Charlesglen, and was blown away by the excellent service that we received. From our salesman Mike, to Alison in the finance department, and an awesome hour spent with Jim getting to know my new car, everyone went above and beyond. I even received a hand written card a few days later thanking me for my business. I have dealt with other dealerships in Calgary, and can confidently say that I will recommend Charlesglen to anyone I know who is in the market for a vehicle.
Overall great service with very helpful staff!! Staff took the time to explain things to me as it was my first car purchase. Only reason Id give 4 as opposed to five stars is that occasionally sales staff moved through information a little too quickly. But overall great service and im very happy with my vehicle.
Thorough and friendly. Great experience.
After purchasing a new 2019 RAV4 from Charlesglen, Mark spent a full hour going over all the features and specifications with me while we looked over and sat in my new RAV4. He even went so far as to help me get Entune hooked up with my iPhone and personalize the dashboard. There wasn't a single question left unanswered - in a vehicle with so many new features it would be easy to feel lost, but I left feeling confident and fully informed. Mark and the entire Charlesglen team continuously go above and beyond in everything they do.
Great service. Not a long wait
The staff is incredibly friendly and helpful. They were very thorough in explaining all aspects of my purchase.
Excellent customer service!
Jim was great with his orientation of the vehicle.