Mike, Alison, Alex, to Dan and everyone in between = amazing service. We will never go to another dealership. Charlesglen has made us feel like family.
Excellent service, knowledge, price and delivery. The inventory is exceptional with all makes and models readily available. It was a great purchasing experience .
If I live long enough I would have no hesitation to buy again from this dealership.
The help given at Charlesglen Toyota was very precise and in depth, not a single piece of information was missed, they were thorough in their inspection of the car. All the staff were welcoming and nice, there was almost never a wait, and if there was it was short.
Patient explanations for a new owner . Very helpful with the high intensity diffusion lights when I first bought the 2018 toyota Rav 4 . Quick, efficient seasonal tire changes. I very much appreciated the "Getting to know your vehicle" night. Thank you.
I called yesterday to get a quote on winter tires for my RAV4 Hybrid. They gave me a better price then all the other places I called. My tires were ready for pickup in a few hours. I went to the dealership today and Dan, my service advisor, bagged the tires and loaded them into my RAV4. Dan found a couple of bonuses and a gift certificate to apply to my account.
Great experience as always. This is our second vehicle purchase from Charlesglen Toyota and we were not disappointed. Mark was very knowledgeable and made the delivery experience perfect!
From the time we walked in to receiving our vehicle we got treated fabulous! All of the staff, including Paul in sales and Mark in customer service were wonderful! Will recommend Charles Glenn.