Had a great experience buying a new vehicle here. Tyler Medland was an awesome salesman - very knowledgable and helpful, quickly got a good feel for what I wanted, and wasn't pushy at all. Kerri was great in the business office, and I had a great run through of my vehicle by Jim when I picked it up. Highly recommend this team. :)

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Looking to purchase a used small car for my daughter to use for school/university. I visited Charlesglen Toyota looking for a reliable used Toyota car as they have had a good reputation and were reliable.I was introduced to a young salesman by the name of Sam Tahan I explained what I wanted, safe, reliable, fuel efficient and easy to park (small) and low maintenance transportation. Sam appeared to be very knowledgeable, helpful and courtesy with my request. He showed me two used vehicles which met my requirements and standard of quality. I felt quit sure that my daughter would also like them but would have to show her them first as she was not with me on the original trip. I returned the following day with her only to find that one had been sold . The remaining one was great and had everything I wanted but did not meet her expectations. Mr. Tahan sat down with Blair and explained the pros and cons (no power windows) as well as what she had for her expectations on a used car.. I told him we would talk to her about it at home and get back to him. It turned out that we did not purchase the Toyota Corolla as we could not sway her.Mr. Tahan followed up with a phone call a couple days later with some new prospects that he thought would meet Blairs own requirements. In the mean time I had purchased another vehicle privately.When looking for another new or used car again I will certainly deal with Mr. Tahan as I found him helpful, knowledgeable and understanding of my situation as to what I was looking for as well as that of my daughters.With Sam, I did not feel under any pressure as I have had in dealing with other sales people and dealerships,. Mr. Tahan spent time explaining things about the car to both myself as well as speaking and listening to my daughter. This I found unusual as most sales people do the speaking of the attributes of the vehicles and not really listening or hearing what the buyer is wanting or feeling. I left with a positive feeling in dealing with Sam Tahan and the Charlesglen dealership and would not hesitate to deal with them in the future as I have a second daughter hoping to get her drivers licence too. All in all it was a pleasant experience.

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We were looking for a vehicle that would pull a travel trailer. Our sales person Kate showed us a 2011 Nissan Pathfinder brought in for a trade. We took it for a test drive and purchased it. The Nissan pulls the trailer smoothly. We were very pleased with the service we received from the Charlesglen team.

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I do not enjoy vehicle shopping, and frankly don't do well dealing with cars sales people. Tyler Medland made the experience painless. His manner was professional but relaxed, he was courteous and informative without the typical psychological pressures that seem to go with sales negotiations. Thank you for easing the discomfort and providing both a quality vehicle and purchasing experience.

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I would like to express my sincere thanks to Charlesglen Toyota when I bought my first new car last week and offered me a great experience in the deal! The entire purchase process was rather rush in which finally completed on time. Therefore, I have certain confidence going forward with them in coming future. All concerned staff members are working very smoothly and exceed my expectations as I need a new car within 2 days. What an amazing moment when collecting my Sienna. Thank you so much to Harris, Phil, Alex, Mark and all of Charlesglen Toyota for all you did for me!

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I returned to Charlesglen Toyota to buy my second Toyota; same outstanding attention (Gord Braithwaite again was a spectacular car advisor); new car delivery by Jim and Wesley as Financial Manager willing to support me. I have had a good experience with my first Toyota (Highlander); maintenance service and always ready to help appointment coordinators.Charlesglen has a very friendly environment and best prices incentives in comparison with others; but the most important is they always are willing to support either with post service and finance your vehicleStrongly recommend Charlesglen and for sure to Gord as vehicle advisor Thanks

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Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with and were patient when I asked a million questions. Thanks again for the awesome experience!

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