Was diagnosed with a bent control arm (LCA). I'm a seasoned DIY home mechanic and my cousin is a journeyman mechanic. We took off the LCA. Guess what? Not a dent on it. Thanks for the diagnosis, scammers!
Great place to buy a new car and get your car serviced. The staff are super friendly, knowledgeable and there’s no high pressure sales gimmicks. I enjoyed my new car purchase experience.
Above average experience Salesman had good knowledge of Toyota vehicles and was low key, no high pressure sales tactics.
No exorbitant fees.
Pre-delivery instructions excellent.
Vehicle delivered clean, plus 4 new floor mats and with a full tank of gas.
What a great dealership! From the moment I sat down with Khal A in Sales, to the trade in and speaking with Alex K, talking to Kurt M in Finance, Kyle F in Parts, and Jim M in delivery it was a fabulous experience. I'm so happy with my new vehicle and just as happy that I purchased it from this top notch dealership. I am looking forward to servicing it here and meeting more of the great people at Charlesglen! Thank you!
Val (sales rep) was excellent. Got good tutorial on my new car features. Everybody was super friendly.
Ahsen is Awesome! This was the best vehicle shopping experience I have ever recieved.
I have purchased several vehicles throughout my lifetime, and not one buying experience comes close to the service I received from the staff at Charlesglen toyota. I am from BC and was a bit leery to purchase out of province, until now. Ahsen walked me through everything from financing to insurance. He made the purchase seamless, and was not satisfied with the deal until I was satisfied. I got a much better price for the vehicle than I would have in BC. Even with my flight cost I came out way ahead. They even picked me up from the airport. I recommended anyone in BC to make the trip to Charlesglen to purchase a vehicle, plus the drive back to BC with my new Toyota was amazing. They even filled up my gas tank and gave us lunch. Wow!!! I will be back. Thank you.
Excellent service. Thorough introduction to my 2020 Corolla.
friendly, patient and informed
Boyd was very helpful in taking us around showing us the different cars and generally being informative. he also worked with us to help us select the right options.
The staff at Charlesglen are awesome! We traded in our rav for a new one and they were great at making sure we got everything we needed!
Fantastic process from when we walked in to when we picked up. Would highly recommend you deal with Charlesglen. Be sure to ask for Jim to hand over your vehicle... the jokes will have you laughing and ready to roll out with a smile.