I recently purchased a new 2016 Rav-4 from Charles Glen Toyota. For me, the thought of buying a car was very stressful. With that said, this was by far the easiest, most stress-free experience I could have asked for!My sales rep, Garnett, was amazing! He was so knowledgable, personable, and I didn't feel pressured to buy the car at any point during the process. He really cared about what I wanted/needed in a car, and was happy to answer any questions I had along the way!The finance manager, Kerri, was amazing to work with as well! She made sure I was comfortable with the process, and walked me through everything to make sure I understood what I was getting myself into. Everyone I interacted with at this dealership was amazing! I absolutely recommend visiting them if you are looking to purchase a new/used car!

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This is our second lease purchase at Charlesglen! Totally loving the experience. Hala is always very helpful and she listens to all our needs and requests. She is never pushy, and she takes care to make sure that we meet our needs. Jim is both fantastic and humorous, making vehicle orientation extra fun. Thanks as well to Phil and Alex as well for all the help.

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I couldn't be more happy and smiling after another buying experience at Charlesglen Toyota Scion in Calgary NW.First - big thank you for Hala Saaid, Product Advisor, for everything she has done for me. Coming to talk with her, to make business with her, is a very natural and pleasant moment always. It is not only about striking a deal, but about warm human to human interaction, which I personally need and prefer over meeting financial sharks and predators. Her advise, patience, warm words, are making me feeling like there is no pressure, so I finally buy a car because I want to and not because I feel obliged or pressed to do so.Than the whole process was super smooth and pleasant too. Mr. Ryan Slaney, General Sales Manager, who's way of talking to me made me feeling good for many reasons.Going through financial matters with Mr. Phil Dao, Financial Services Manager, was nothing else but pleasant and super smooth process.Lastly, picking up my new Toyota Sienna was not only pleasant but surprising in a positive way as we both - Mr. Jim McAlorum, Delivery Coordinator, are sharing the same passion for music so we ended up listening to his beloved music pieces such as "Higher Ground" which drummer Dave Weckl and keyboardist Jay Oliver presented from their 2014 release "Convergence." I enjoyed the moment! After telling me everything I needed to know about my new car I was on my way, smiling and purely enjoying the ride. My thanks are also going to Mr. Zsolt Barabas, Fixed Operations Manager, who's help was quick and so important when I had an issue, and Mr. Mark McQueen,Assistant Service Manager who is always so constructive, who uses minimal amount of words, and with whom I always like to plan all my service appointments very much :-)Thank you very much to all of you!

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After finding our perfect vehicle on the Charlesglen Toyota website, we went in to have a look, and possibly purchase it. When we arrived we were greeted by Mike. He was very friendly, knowledgable, and was more than helpful getting us the best deal for the vehicle we wanted, and for our trade in. Two days later our car was ready to be picked up. From there Jim took great care of us by showing us all of the bells and whistles our vehicle had to offer. He had a great sense of humour and didn't rush through the process. We left the dealership feeling extremely satisfied with the whole experience. We would recommend this dealership to all of our friends and family! Thank you!

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We recently purchased our second vehicle from Charlesglen Toytota. Everyone from the front line, sales, financing and delivery staff were a pleasure to deal with. We requested a very tight turn around for delivery of our new vehicle due to travel schedules and they made it happen! More importantly, they know there stuff, are friendly and accomodating. Good customer service seems to be harder and harder to come by, but Charlesglen Toyota definatley stands out as leaders in customer service.

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