I have always received the best customer service from the sales staff at Charlesglen Toyota ! They are all extremely professional and accommodating SND patient , Thanks Lorne Shire , the finance folks , Phil and Kurt , Jim the patient man teaching me how to run this vehicle , and of course the service folks and the shuttle staff and driver for getting me all over the place in time! Thanks all , and once I was shown how to open the doors , then start the car and then stop all the beeping I was on my way ! Love my new Rav 4 !
Everyone was fantastic from start to finish.
Couldn’t be more happier with my purchase and the friendliness of the employees. Walk you through everything step by step. Thank you Kal, Jim and Tyler!
Kudos to the Richardson Family. First rate facility
After servicing my vehicle elsewhere since I bought it 2012, a recall caused me to look for service options close to home and not across the city.
A second issue needed addressing as well so I decided to call Charlesglen where Jonathan took my call and booked me in. From there I dealt with Colin who was amazing!
The recall was taken care of as well as my other requests and a plethora of other maintenance issues that had been ignored elsewhere.
Colin kept me up to date throughout the day and the vehicle was ready ahead of the estimated time.
All and all, this was amazing service from all and thanks to the technicians who tested and repaired my SUV.
The staff at Charlesglen Toyota made it very easy to return in the future for all my service needs.
Thanks again, Colin and all at Charlesglen Toyota!
Great service. Such great people. Very helpful.
Amazing experience with Stephen Chan and Alison, they made everything so easy, was approved and out the door all same day, their professionalism and expertise was so much appreciated! They are an amazing team!
Thanks so much!
Jim is awesome! Loves brownies! Best jokes on delivery experience ever!
My purchase was an inexpensive 16 year old used vehicle however the staff at Charlesglen Toyota could not have treated me better had I been purchasing a $80,000 New Vehicle. I am most happy with my purchase and all of the staff and I will be recommending them to anyone that I meet that is looking for a new or used vehicle.
Great experience at Charlesglen Toyota, cannot thank both Alison and Stephen Chan enough for their amazing service. They are professional , genuinely helpful, and so friendly. Completely put me at ease thru the whole process! Am so thrilled with my Corolla, heartfelt thanks for such a great experience!
Lukasz and Jordy went above and beyond to make a deal from Calgary work for me. Was able to purchase a used 4Runner that was exactly what I was looking for :)
Everyone was amazing! Bought my first car here today and will always take it here. Valarie was so sweet and understanding with my buying experience. All the financial guys were amazing as well! ❤️❤️❤️❤️ I love my Toyota Corolla im.
I'm not a customer. I was doing work up the road at another dealership. At 10:58am on Nov 11, 2019 I prepared to honor our fallen heroes with my own ceremony. My plan was to play taps on my phone and give a minute to remember my great grandfather and his brother who fought at Vimy.
At that moment I heard from Charlesglen up the road an announcement. Over their loud speakers in their lot, and I'm sure inside as well, words of remembrance were spoken. At 10:59 taps was played. The trumpet over the distance was beautiful and poignant.
Charlesglen was the only business within my earshot to do so that day on the northwest auto mall.
Wonderful tutorial. He was very knowledgeable and professional
The staff at Charlesglen we’re amazing. The process was simple and stress free. Jim was Great.
Thanks for everything
I had fun purchasing the Toyota Prius Prime. Every one was so helpful. Will definitely recommend to friends and family.
Thanks a lot!
I fell in love with Jim!! Lots of great jokes & welcoming & friendly