A friend who had shopped many Toyota dealerships referred us to this dealership. We were helped by Harris, Alison and Mark who showed us outstanding service! It was no surprise when we learned they are the #1 Toyota dealership in Canada. Thank you for going above and beyond in terms of service, consideration and real talk.
Our buying experience was easy and enjoyable. Information was presented in a helpful way, as opposed to a high pressure tactic. Their industry knowledge is excellent, and they took the time to understand our needs. Both Mark and Phil returned calls and emails promptly, we appreciated their excellent communication.
Toyota was extremely thorough during our delivery process. Mark was very professional and answered all the questions we had. It was completed in a timely manner.
The Charlesglen staff were great and so helpful! As a student they were very accommodating to my needs and helped me find something that fit my budget. Thanks Charlesglen Toyota!
Friendly, professional, thorough, and efficient. Above and beyond as always. Excellent communication, extremely informative, everyone went out of their way to ensure a positive experience for me. So many thoughtful touches done on the initiative of the staff makes Charlesglen exceptional. I would not go elsewhere :)
Charlesglen Toyota was wonderdul to buy from, from start to finish! Very accomodating and responsive with any concerns I had. I am very happy with the purchase of my new-to-me Tacoma.
Friendly staff and great customer service. They made us feel welcome
I wouldn't hesitate to return.