Charlesglen Toyota: New & Used Vehicles in The Northwest Auto Mall

My experience was excellent from when I first entered the doors to when I picked up my vehicle and drove away. The staff were extremely friendly and the service was top notch!

Great experience every time we go to Charlesglen. Stephen - our sales person - is wonderful to deal with. He listens to our needs, and finds us the right vehicle for us every time. We have purchased 3 Toyotas from Charlesglen over the years. The team make the process effortless, and they will continue to be our first choice when considering a new vehicle.

Good service

Throughly enjoyed my buying experience at Charlesglen. I just purchased my 3rd vehicle at this dealership. Everyone I have dealt with has been so accommodating.

Purchasing a vehicle at this dealership was definitely pain free. From our salesperson Kate, Jim the very funny and knowledgeable delivery person and finance /management team. All a pleasant bunch. Thank you.

Jim was amazing ! Super resourceful and kind, with a great sense of humor.

Came in with my sister to get her car, Jim was great and a lot of fun!

We just traded our 9 years Toyota Sequoia for a newer model. All staff at Charlesglen Toyota was helpful to get it done officially. Jim was very pleasant to work with when we picked up our new vehicle. Thanks for a smooth ride again.

I recently purchased a vehicle at Charlesglen, and was blown away by the excellent service that we received. From our salesman Mike, to Alison in the finance department, and an awesome hour spent with Jim getting to know my new car, everyone went above and beyond. I even received a hand written card a few days later thanking me for my business. I have dealt with other dealerships in Calgary, and can confidently say that I will recommend Charlesglen to anyone I know who is in the market for a vehicle.

Overall great service with very helpful staff!! Staff took the time to explain things to me as it was my first car purchase. Only reason Id give 4 as opposed to five stars is that occasionally sales staff moved through information a little too quickly. But overall great service and im very happy with my vehicle.

Thorough and friendly. Great experience.

After purchasing a new 2019 RAV4 from Charlesglen, Mark spent a full hour going over all the features and specifications with me while we looked over and sat in my new RAV4. He even went so far as to help me get Entune hooked up with my iPhone and personalize the dashboard. There wasn't a single question left unanswered - in a vehicle with so many new features it would be easy to feel lost, but I left feeling confident and fully informed. Mark and the entire Charlesglen team continuously go above and beyond in everything they do.

Great service. Not a long wait

The staff is incredibly friendly and helpful. They were very thorough in explaining all aspects of my purchase.

Excellent customer service!
Jim was great with his orientation of the vehicle.

Just bought a brand new 2019 Rav 4 Hybrid from Charlesglen Toyota! Bought my Camry from them 12 years ago- I came back- good brand! Great dealership!

Awesome salesman Stephen Chan knowledgable helpful and rest of the staff was very customer oriented as well huge inventory and showroom was fabulous.not like other Toyota showrooms these people are great

They have been very helpful. Did their best to get the best deals they could. Love my new toyota.