Right from the time i booked my appointment to test drive a RAV4 , i was treated like a celebrity.The manager himself called to confirm my arrival time. The sales representative Stephen Chan was extremely helpful and explained to me all the details in a very professional way.On the day of the delivery Jim with his great sense of humor ensured that everything was ready as promised.Thank you everyone at Charlesglen for making this so special for me. Don`t think i would go anywhere else for any of my vehicle needs.

Read more at Google

Joey Jacob was amazing, took the extra mile by getting us the perfect vehicle for my big family. While Phil (Financial Advisor) getting us the best rate, Joey took the effort to get my car gas which runs out because the gauge wasnt working. I said I can give him my card but he insisted and said to just get him shawarma and his wife next time. Kudos Joey and also Phil and all the staff of charlesglen.

Read more at Google

Just picked up our brand spanking new 2016 Toyota Yaris today.What a pleasant experience it was.From the front door with Sean Nixon in sales, who was very knowledgable and a great help in assisting us in pick out the vehicle that would best suit our needs. No high pressure here.To the back room with Phil Dao in finance, for another wealth of useful information on extended care warrantee and more. And of course, the sermon on the amount.Then off to the basement with Jim McAlorum, who explained all the finer details of our new car, in an un rushed and totally in depth manner. He even set up my phone to work with the cars blue tooth thingy.(He say he likes brownies.)Ignoring the hiccup in our bank account, the whole deal was painless and Charlesglen made the entire process an absolute joy.What an amazing change from some other dealerships I have had to deal with in the past..Yahoo........ Way to go Charlesglhen.

Read more at Google

Just came home with a Scion FR-S today, our 5th consecutive car from Charlesglen Toyota in a relationship lasting well over a decade. From Sales (Theresa) to Finance (Alex) to Delivery (Jim) to Service, our experiences at the dealership have consistently exceeded out expectations. Thanks, guys!

Read more at Google

Happy with my car purchase and service from the friendly sales, informative finance and smooth delivery.

Read more at Google

I found everyone I spoke to was very helpful and accommodating.

Read more at Google

Charlesglen Toyota was the first and last stop when selecting my first car. The service I received was impeccable. Joey was amazing and super patient with me as I had alot of questions. He was honest and very accomodating and advised me on things I wasn't even aware of. He walked me through everything I needed from getting a license plate to financing. I'm extremely pleased with the service and would recommend this place to all my friends and colleagues. Wess in Finance offered the same top notch service and dedication to helping me finance my car as well and I'm happy he walked me through everything to make sure I understood it all and for helping me get a good rate. Finally when I picked up the car Jim showed me every button and knob I needed to know in order to get me on my way. Thank you a million times over. I will definitely be coming here in the future for mine and my boyfriend's vehicle needs. :)

Read more at Google