Great Toyota dealership.
The experience was great. Mitch and Tyler were wonderful to deal with. Jim was very helpful in turning the vehicle over to me. All in all the experience was as in the past super.
Very knowledgeable. Mark did a great job getting us ready in our new Sienna!! Phil was the best when going over the financial information. Made buying a new vehicle a awesome experience.
Asked for a two year registration but only got one.
I went to charlsglen Toyota to get a new car,Paul Gorsline was very helpful in helping us choose a new ride,he was very knowledgeable and did not upswell.it was good experience.thank you
Knowledgeable member with a wealth of experience. Awesome customer service.will highly recommend to my friends and families. Paul is very friendly and takes pride in his work
I wanted to let you know about the great experience I had with your shuttle driver Joan!
She was such a pleasure to ride with, courteous and abides by road laws (Like not dialing phone numbers while driving). She was very aware of what was going on around her too!
When I approached the van she heard me speaking to someone that pulled up behind her. That person wanted to make sure I was going to be at a meeting in the next 15 min. After being in the van for about 5 min she said to me, if you need to take a call please feel free to do so, I will turn down the fans and anything else I can to keep it quiet. Was great that she picked up on that.
My call hadn't finished yet when we arrived at the dealership so she said "You stay (by show of her hands)" and let me stay in the vehicle until my call was done, giving me the quiet I needed to wrap up.
I have had a ride with Joan before and it's just great chatting with her. She shares some great tips on driving too!! With her experience as a police officer I value her feedback on such advice :) Thank you Joan for being a team member of Charlesglenn Toyota and wowing this customer every chance you get!!
Great service. Looking forward to my 1st Toyota.
I went to Charlesglen Toyota knowing exactly what I wanted, and Sean Nixon worked with me to get the right car at the right price with the right features. I appreciate that he listened to my requests and did not try to upsell. It was a good experience and I will recommend him to my friends. Thanks, Sean!
What a great experience! Everyone from receptionist to upper management were friendly, positive and eager to help. It's clear they had a very strong culture of customer service.
Our experience in buying a vehicle at Charlesglen Toyota was a great professional experience and the staff there are very dedicated in making sure you are completely well informed on every aspect of the purchase as well as continous support after as well. Highly recommend this dealership for anyone looking for their next Toyota purchase.
William G. C
Shopping for a vehicle was a breeze since I was dealing with people with experience and honesty. It changed my perception for shopping for a vehicle since it was stress free.
With a mention of our Friendly Dan Wilson, specifically. Our expensive Extended warranty did NOT cover expensive repair, estimate was: $3000.00. DW got the repair completed at NO cost to us. Dan was our advocate and did not let us down. Awesome team all around.
I was extremely satisfied with my purchase from Charlesglen TOYOTA. They gave a very good trade in value for used car. Very friendly and easy going staff. Had an excellent walk through the main setup.
When it was time to buy a new vehicle, I went to several dealerships. When I walked into Charlesglen Toyota on late weekday, Sean was very friendly and approachble. He was very patient with me, showing me all possible options in my price range. I took approximately 3 weeks to, finally, make a decision. Through the 3 weeks, Sean was open and honest with all information. When it was time to pick up my vehicle a gentleman by the name of Mark was amazing. He showed me all the features on the vechile and made sure I was familiarized with them. He moved at just the right pace.
Thank you very much Charlesglen Toyota! See you again on my next purchase down the road.
Great service - no pressure and very knowledgeable. Love the new vehicle, thanks!
I was impressed with the service and would recommend anyone to come here.
Fantastic staff and customer service!
The staff at Charlesglen are all very friendly and professional. Big thanks to Stephen, Phil and Jim - they are all knowledgeable and very helpful.
Keep up the good work!